Terms & conditions

The general terms and conditions of sale hereunder (hereinafter “T&Cs”) apply to all sales contracts between EDOARDO & LORENZO S.R.L C.F.P.Iva FI 04858390489 - Isc.Reg.Soc. N.53298 Trib.FI - M.N. FI043658 - CCIAA FI41564, owner of the trademark D’Acquasparta , adress: Via llio Barontini n.5/3-50018-Firenze - ITALIA  te: +39 055791041- email: info@dacquasparta.it (hereinafter “D’Acquasparta”), which manages this web site and the client having residence in any of the countries shown in the site  (hereinafter the “Client”).
The Client shall carefully read these T&Cs before making a purchase order on this website given that purchase orders placed on this website are subject to the T&Cs. The Client, having accepted such T&Cs, agrees and declares that they are a consumer and are purchasing the articles branded “D’ACQUASPARTA” exclusively for personal use and not for resale in a commercial or business activity of any kind.

1. How to Purchase

     • Please proceed with registration on the site before purchase.
     • A web space can be displayed for each selected product which highlights the photographic
       images of the article, the unit price and the various sizes.
     • Each sale carried out through the online sales service may concern one or more products.
     • The shopping basket may be mixed between Men, Women, Children and Sales.
     • Click on the Shopping Basket icon to display the selected articles and total sum of the order.

Clients are kindly asked to check that the contents of the Shopping Basket are correct before confirming the order by completing the purchase form based on the instructions supplied on the corresponding page of the Site and confirming that they have read and accepted these T&Cs.

On confirmation, the order shall be sent directly to D’Acquasparta.

It is not possible to order a product by placing it in the Basket and saving the latter for purchase during a subsequent internet session. Unless the sales procedure is fully completed the content in the Basket shall be deleted without leaving a trace at the end of each shopping session.

Orders placed by the Client shall be binding for D’Acquasparta only after acceptance by D’Acquasparta and further confirmation that the latter shall send to the Client by electronic mail. D’Acquasparta may, at their discretion, refuse an order or decide whether to wholly or partially accept eventual amendments requested by the Client, provided that such requests reach D’Acquasparta before the selected articles have been shipped.

2. Despite the fact that D’Acquasparta constantly takes measures aimed at ensuring that the photographs shown on the Site are faithful reproductions of the original products, some variations are always possible due to the technical characteristics and resolution of the colours with which the computer used by the client is equipped. Consequently, D’Acquasparta shall not assume responsibility for the eventual inadequateness of the graphic representations of the products shown in the Site when due to the aforesaid technical reasons.

3. The sales agreement between D’Acquasparta and the Client is intended as completed on written confirmation of the order which D’Acquasparta shall send to the Client by electronic mail.

4. The prices of the articles offered for sale on the Site shall always be invoiced in Euros.

Published prices and final invoices are + IVA for the European Community

As required by International Laws regulating Commerce and Trade of imports and exports, all shipments are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro. Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.

Outside the European Community

Published prices and final invoices are in Euro

Orders are exempt VAT (Value Added Tax) but are subject to import fees. Payment of these import fees is the sole responsibility of the Client.

Shipment costs are debited to the client with a lump sum price equalling:


     • Shipping FREE   
     • Return: FREE
     • Delivery is within 24 hours    

European Community:

     • Shipping €15
     • FREE for more € 200
     • Delivery is within 48 hours    

Other countries ZONE ATAX FREE

The following countries pay € 30  for shipping. FREE for more € 400

Delivery is within 72 hours.



Anguilla Curacao Japan Qatar Antigua and Barbuda Dominica Jersey Saint Kitts and Nevis Argentina Dominican Republic Kuwait Saint Lucia Aruba Ecuador Liechtenstein Saint Martin Australia Egypt Macao Samoa Bahamas El Salvador Malaysia Saudi Arabia Bahrain Faroe Islands Maldives Sint Maarten Bangladesh Fiji Martinique South Korea Barbados Grenada Mexico Sri Lanka Belize Guadeloupe Montserrat Suriname Bermuda Guam New Caledonia Switzerland Bolivia Guatemala New Zealand Taiwan Bonaire Guyana Norway Thailand Brazil Haiti Oman Turkey Brunei Darussalam Honduras Pakistan United Arab Emirates Canada Hong Kong Panama United States Chile Iceland Paraguay Uruguay China India Peru Venezuela Colombia Indonesia Philippines Virgin Islands Costa Rica Jamaica Puerto Rico  


Other countries ZONE BTAX FREE

The following countries pay € 50  for shipping. FREE for more € 400

Delivery is within 5 day.


Afghanistan Falkland Islands (Malvinas) Mauritius Sierra Leone Albania French Guiana Mayotte Solomon Islands Algeria Gabon Micronesia Somalia American Samoa Gambia Mongolia South Africa Angola Ghana Montenegro Sudan Benin Guernsey Morocco Swaziland Bhutan Guinea Mozambique Syrian Arab Republic Bosnia and Herzegovina Guinea-Bissau Myanmar Tajikistan Botswana Iran Namibia Tanzania Burkina Faso Iraq Nauru Togo Burundi Israel Nepal Tokelau Cambodia Jordan Nicaragua Tonga Cameroon Kazakhstan Niger Trinidad and Tobago Cape Verde Kenya Nigeria Tunisia Central African Republic Kiribati Niue Turks and Caicos Islands Chad Kyrgyzstan Norfolk Island Tuvalu Congo Lao People's Democratic Republic North Korea Uganda Congo Libia Northern Mariana Islands Vanuatu Cook Islands Libano Palau Vietnam Cote d'Ivoire Lesotho Palestinian Territory Yemen Croatia Liberia Papua New Guinea Zambia Cuba Macedonia Reunion Zimbabwe Djibouti Madagascar Romania   Equatorial Guinea Malawi Rwanda   Eritrea Mali Senegal   Ethiopia Mauritania Serbia  

Delivery costs are shown with the other costs concerning the purchase at the end of the order compilation procedure, before confirmation.

5.Delivery of the articles purchased by the Client shall be carried out at the shown delivery address.

In the event of problems with delivery or delays in delivery exceeding 10 (ten) working days following the date of confirmation of the order, clients are asked to notify Calzaturificio of such occurrence using the e-mail address ordini@dacquasparta.it.

D’acquasparta reserves the right not to reply to complaints made more than 30 (thirty) days after the date in which the order was placed.

6.Clients shall make payments at the time of ordering using a credit card or the other methods shown in the relative section of the website.

7.CALZATURIFICIO reserves the right, at their discretion, to refuse, suspend or cancel delivery or not fulfil any of the obligations pursuant to the sales contract subscribed with the Client in the event of substantial defaulting by the Client concerning the obligations deriving from previous sales contracts or those in progress subscribed with CALZATURIFICIO.

8. Return Policy

You have the right to cancel this contract within 14 days without giving any reason.

To exercise the right to cancel, you must inform us:
Adress:Via Ilio Barontini 5/3
50018 Florence
E-Mail: reso@dacquasparta.it

Fax: +39 055790534
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


You can also electronically fill in and submit the model cancellation form or any other clear statement on our website www.dacquasparta.it

If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay. 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you,

including the costs of delivery (with the exception of the supplementary costs resulting from your

choice of a type of delivery other than the least expensive type of standard delivery offered by us),

without undue delay and in any event not later than 14 days from the day on which we are informed

about your decision to withdraw from this contract. We will carry out such reimbursement using the

same means of payment as you used for the initial transaction, unless you have expressly agreed

otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied

evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us (see address above), without undue delay and

in any event not later than 14 days from the day on which you communicate your withdrawal from

this contract to us. The deadline is met if you send back the goods before the period of 14 days has


You will have to bear the direct cost of returning the goods. You are only liable for any diminished

value of the goods resulting from the handling other than what is necessary to establish the nature,

characteristics and functioning of the goods.


9.Without prejudice to that declared in point 8 and 10 , the Client shall have the right to a guarantee covering defects of articles purchased on the site www.dacquasparta.it for 2 (two) years from delivery, provided that D’Acquasparta is notified of such defect no later than 2 (two) months from the discovery thereof. Any requests received after such period of time shall be of no effect whatsoever. Without prejudice to the conditions hereunder, the Client shall have the right to obtain a refund for the sum paid for defective articles.

This guarantee – concerning refunds and replacements of products purchased on the Site – shall not be valid in D’Acquasparta shops or other boutiques.

10. Without prejudice to that provided for in art. 9 hereabove, the guarantee is expressly excluded at the time of completion of the sale. As a consequence, the object is sold according to the “as is” formula.

11.In the event in which one or more of the provisions in these T&Cs may prove null, annullable, illegal or ineffective, this shall not lead to the total ineffectiveness of the T&Cs. The ineffective provision/s shall be replaced by another/other valid norm/s in which the intention and content of the latter is considered in observance of and pursuant to the norm in force.

12. These T&Cs are subject to Italian laws. Any disputes which may arise shall be deferred to the exclusive jurisdiction of the competent Court of the city of Florence (Italy).

Translator’s note: “As is” is a legal term which cannot be translated and is used to exclude certain underlying guarantees concerning the sale of a product.